Consumer audit : guidelines. College of Health. 1994.
Publication details: College of Health, 1994Description: 142pISBN:- 1872707041
- WX 520.
Contents:
1 - What is consumer audit?
2 - Getting started.
3 - Involving all client groups.
4 - Training staff.
5 - In-depth interviews.
6 - Focus groups.
7 - Observations.
8 - Analysing the results and writing the report.
9 - Achieving change.
| Item type | Home library | Class number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Book | Lewisham and Greenwich NHS Trust Library Shelves - LEW | WX 520 (Browse shelf(Opens below)) | 1 | Available | 07372 |
1 - What is consumer audit?
2 - Getting started.
3 - Involving all client groups.
4 - Training staff.
5 - In-depth interviews.
6 - Focus groups.
7 - Observations.
8 - Analysing the results and writing the report.
9 - Achieving change.
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