| 000 | 01300cam a2200193 4500 | ||
|---|---|---|---|
| 001 | 0415432030 | ||
| 008 | 120523t2011 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0415432030 | ||
| 020 | _a9780415432030 | ||
| 100 | _aHargie, O | ||
| 245 | 0 |
_aSkilled interpersonal communication : _bresearch, theory and practice _h[E-Book] |
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| 250 | _a5th | ||
| 260 |
_aLondon _bRoutledge _c2011 |
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| 520 | _aThis book provides a comprehensive and up-to-date review of the current research, theory and practice in interpersonal communication. The first two chapters introduce the reader to the nature of skilled interpersonal communication and review the main theoretical perspectives. Subsequent chapters provide detailed accounts of the fourteen main skill areas, namely: nonverbal communication; reinforcement; questioning; reflecting; listening; explaining; self-disclosure; set induction; closure; assertiveness; influencing; negotiating; and interacting in, and leading, group discussions. | ||
| 690 |
_aInterpersonal Relations _96656 |
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| 690 | _aCommunication | ||
| 856 |
_uhttps://ebookcentral.proquest.com/lib/nationalchns-mbr/reader.action?docID=574564&query=Skilled+interpersonal+communication+%3A+research%2C+theory+and+practice _y[View this item online (NHS OpenAthens log-in required)] |
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| 942 | _n0 | ||
| 999 |
_c95546 _d95546 |
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