000 00397cam a2200157 4500
001 013284852X
008 020311t1993 xxu||||| |||| 00| 0 eng d
020 _a013284852X
100 _aPayne, Adrian
245 4 _aThe essence of services marketing
260 _aNew York
_bPrentice Hall International
_c1993
300 _aTEXT
500 _aHeld at: EP
650 _aMARKETING
999 _c54148
_d54148