First, do less harm [electronic resource] : confronting the inconvenient problems of patient safety

Includes bibliographical references (pages 247-276) and index.

Introduction; 1. The Data Model That Nearly Killed Me ; 2. Too Mean to Clean: How We Forgot to Clean Our Hospitals ; 3. What Goes without Saying in Patient Safety ; 4. Health Care Information Technology to the Rescue ; 5. A Day in the Life of a Nurse; 6. Excluded Actors in Patient Safety; 7. Nursing as Patient Safety Net: Systems Issues and Future Directions ; 8. Physicians, Sleep Deprivation, and Safety ; 9. Sleep-deprived Nurses: Sleepand Schedule Challenges in Nursing; 10. Wounds That Don't Heal: Nurses' Experience with Medication Errors.

11. On Teams, Teamwork, and Team Intelligence Conclusion: Twenty-seven Paradoxes, Ironies, and Challenges of Patient Safety ; Notes; Contributors; Index.