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		Telephone skills from A to Z: the Telephone Doctor phone book by Friedman, Nancy J Edition: 2nd edn. Publication details: Menlo Park Crisp 2000 Availability: Items available for loan: Hirson Library (St Helier) (1)Call number: HD 2731. Place reservation Add to folder (remove)
		Understanding leadership competencies : creating tomorrow's leaders today by Guggenheimer, P Szulc, M D Publication details: Crisp, 1998 Availability: Not available: Lewisham and Greenwich NHS Trust Library: Lost (1). Add to folder (remove)
		Managing employee performance problems by Tompkins, N C Publication details: Crisp Publications Inc., 1997 Availability: Items available for loan: Whipps Cross Library (Barts Health) (1)Call number: WX 426 TOM. Place reservation Add to folder (remove)
		Multipoint feedback. A 360 degree catalyst for change by Jude-York, D Wise, S L Publication details: Crisp Publications Inc., 1997 Availability: Items available for loan: Whipps Cross Library (Barts Health) (1)Call number: WX 432 JUD. Place reservation Add to folder (remove)
		Training methods that work: a handbook for trainers by Hart, Lois B Crisp, Michael (ed) Publication details: California, CA Crisp Publications Inc 1991 Availability: Items available for loan: Hirson Library (St Helier) (1)Call number: LB 1029. Place reservation Add to folder (remove)

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