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Managing in health and social care : essential checklists for frontline staff by
Publication details: Radcliffe Med, 2004
Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (1)Call number: WX 100.

Fast thinking manager's manual : manage at the speed of life by
Edition: 2nd ed.
Publication details: London Prentice Hall Business 2004
Availability: Items available for loan: South London and Maudsley Trust Library (1)Call number: HF 100 JAY.

The handbook of work based learning by
Publication details: Gower, 2004
Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (1)Call number: HF 235.

Project management : tools and techniques for today's ILS professional by
Publication details: Facet Publishing, 2004
Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (1)Call number: HF 125. Whipps Cross Library (Barts Health) (1)Call number: WX 212 ALL.

Complexity and healthcare organization : a view from the street by
Publication details: Abingdon : Radcliffe Medical, 2004
Availability: Items available for loan: Stenhouse Library (1)Call number: WX 28.

Putting the one minute manager to work / Ken Blanchard, Robert Lorber by
Publication details: London : HarperCollins, 2004
Availability: Items available for loan: PRUH Education Centre Library (1)Call number: HF 100. Queen's Hospital Jackie Blanks Library (1)Call number: WX 150.

Organizational culture and leadership by
Edition: 3rd ed.
Publication details: Jossey-Bass, 2004
Availability: Items available for loan: David Adams Library (Royal Marsden) (1)Call number: WA525 SCH. South London and Maudsley Trust Library (1)Call number: HF 102 SCH.

Project management by
Edition: 8th ed.
Publication details: Gower, 2003
Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (1)Call number: HF 125. Stenhouse Library (1)Call number: HD 31.

Work based learning in primary care by
Publication details: Abingdon : Radcliffe Med, 2003
Availability: Items available for loan: Hillingdon Hospitals Library Services (Hillingdon Hospitals NHS Foundation) (1)Call number: WA150 BUR. Lewisham and Greenwich NHS Trust Library (2)Call number: HF 235, ... Whipps Cross Library (Barts Health) (2)Call number: WA 107, ...

The inspirational leader : how to motivate, encourage and achieve success by
Publication details: London : Kogan Page, 2003
Availability: Items available for loan: PRUH Education Centre Library (1)Call number: HF 120. Whipps Cross Library (Barts Health) (1)Call number: W 565.

Practical facilitation, a toolkit of techniques by
Publication details: London : Kogan-Page, 2003
Availability: Items available for loan: David Adams Library (Royal Marsden) (1)Call number: WA525 HOG.

Customer service : S/NVQ level 2 by
Publication details: Heinemann Educ, 2003
Availability: Items available for loan: Hillingdon Hospitals Library Services (Hillingdon Hospitals NHS Foundation) (1)Call number: HF190 BRA. Lewisham and Greenwich NHS Trust Library (4)Call number: HF 800, ... Sally Howell Library (Epsom) (1)Call number: HF 5353.

The medical manager : a practical guide for clinicians by
Edition: 2nd ed.
Publication details: BMJ Publishing Group, 2003
Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (1)Call number: WX 200.

Dealing with difficult people / Roy Lilley by Series: Creating Success
Publication details: London : Kogan Page, 2002
Availability: Items available for loan: PRUH Education Centre Library (1)Call number: HF 205.

The evaluation handbook for health professionals by
Publication details: London : Routledge, 2002
Availability: Items available for loan: Croydon Health Services Library (1)Call number: WX 153. South London and Maudsley Trust Library (1)Call number: WX 154 LAZ.

Internal marketing : tools and concepts for customer-focused management by London : Routledge, 2011
Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (1)Call number: HF 800.

Difficult people : a guide to handling difficult behaviour by
Publication details: Institute for Social Relations, 2002
Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (1)Call number: HF 205.

Mastering team leadership. by
Publication details: Basingstoke : Palgrave Macmillan, 2002
Availability: Items available for loan: PRUH Education Centre Library (1)Call number: HF 120. Queen's Hospital Jackie Blanks Library (1)Call number: WX 160.

Dealing with difficult people by Series: Creating Success
Publication details: London : Kogan Page, 2016
Availability: Items available for loan: CEME Library (NELFT) (1)Call number: WX424. Whittington Health Library (1)Call number: W 62 LIL. Not available: Stenhouse Library: On loan (1).

The patient's journey : mapping, analysing and improving healthcare processes by
Publication details: Kings Fund, 2002
Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (1)Call number: WX 500. South London and Maudsley Trust Library (1)Call number: WX 500 FRA. Stenhouse Library (1)Call number: WY 100.

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