TY  - BOOK
AU  - Hargie, O
TI  - Skilled interpersonal communication: research, theory and practice
SN  - 0415432030
PY  - 2011///
CY  - London
PB  - Routledge
N2  - This book provides a comprehensive and up-to-date review of the current research, theory and practice in interpersonal communication. The first two chapters introduce the reader to the nature of skilled interpersonal communication and review the main theoretical perspectives. Subsequent chapters provide detailed accounts of the fourteen main skill areas, namely: nonverbal communication; reinforcement; questioning; reflecting; listening; explaining; self-disclosure; set induction; closure; assertiveness; influencing; negotiating; and interacting in, and leading, group discussions
UR  - https://ebookcentral.proquest.com/lib/nationalchns-mbr/reader.action?docID=574564&query=Skilled+interpersonal+communication+%3A+research%2C+theory+and+practice
ER  -