TY  - BOOK
AU  - Luck,M
AU  - Pocock,R
AU  - Tricker,M
TI  - Market research in health and social care / 
SN  - 041520755X
PY  - 2000///
CY  - London : 
PB  - Routledge, 
KW  - Health services research
KW  - Social services
KW  - Patient satisfaction
KW  - Marketing
KW  - Research
KW  - Surveys
ER  -