TY  - BOOK
ED  - Audit Commission
TI  - What seems to be the matter: communication between hospital and patients. Audit Commission. 1993
SN  - 011886100X
PY  - 1993///
PB  - HMSO
KW  - Communication
KW  - Hospitals
KW  - Patients
KW  - Patient-medical staff relations
KW  - Marketing
KW  - Health services
KW  - General hospitals
KW  - Efficiency
N1  - NHS Report No.  12
ER  -