TY  - BOOK
AU  - GILBERT, J.
TI  - How to eat an elephant: a slice by slice guide to total quality management, by John Gilbert
SN  - 1872807801
PY  - 1992///
CY  - Sevenoaks
PB  - Tudor
KW  - QUALITY ASSURANCE
N1  - Monograph; paperback
ER  -