TY - BOOK AU - Kenny, C TI - A leadership journey in healthcare: Virginia Mason's story SN - 1482299682 PY - 2015/// CY - Boca Raton, FL PB - CRC Press N2 - This book is an inside look at process improvement from a world leader in lean methods for healthcare. Chapters cover: to be the quality leader and transform health care; strategic plan - the power of alignment; new management method, new ways to lead; respect for people: essential to the Virginia Mason production system; we are a leadership team, not a compilation of leaders; identifying talent, developing leaders'; a very different kind of board; Virginia mason's essential elements -optimism, humility, teamwork, courage, transparency, alignment, learning organization, accountability, urgency ER -