TY - BOOK AU - Pilnick, A AU - Hindmarsh, J AU - Gill, V T TI - Communication in healthcare settings : policy, participation, and new technologies T2 - Sociology of health and illness monograph series SN - 9781405198271 PY - 2010/// CY - Chichester, West Sussex PB - Wiley-Blackwell KW - Oral and Written Communication ER -