TY - BOOK AU - Hewitt-Taylor, Jaqui TI - Developing person-centred practice: a practical approach to quality healthcare SN - 9781137399786 PY - 2015/// CY - London PB - Palgrave KW - Quality of health care KW - Patient-medical staff relations KW - Communication skills KW - Attitude of health personnel KW - Organisational culture ER -