TY  - BOOK
AU  - DLUGACZ, YOSEF D
AU  - RESTIFO, ANDREA
AU  - GREENWOOD, ALICE
TI  - The quality handbook for healthcare organizations: a managers guide to tools and programs
SN  - 0787969214
PY  - 2004///
CY  - San Francisco
PB  - Jossey-Bass/Wiley
ER  -