TY  - ADVS
AU  - Iles, V
AU  - Cranfield, S
ED  - NCCSDO
ED  - NHS Service Delivery and Organisation Research and Development Programme
TI  - Managing change in the NHS: developing change management skills 
PY  - 2004///
CY  - London : 
PB  - NCCSDO, 
KW  - National health service
KW  - Change management
N1  - Includes CD-ROM
UR  - http://www.netscc.ac.uk/hsdr/files/adhoc/change-management-developing-skills.pdf
UR  - http://www.netscc.ac.uk/hsdr/files/adhoc/change-management-developing-skills.pdf
ER  -