TY - BOOK AU - Farrell, C AU - Levenson, R AU - Snape, D ED - Kfc ED - Kings Fund ED - Kings Fund Institute TI - The Patient's Charter: past and future SN - 1857172167 PY - 1998/// PB - KFC KW - National health service KW - Patients charter KW - Delivery of health care KW - Advocacy KW - Patients ER -