TY  - BOOK
ED  - Melrose Film Productions Ltd
TI  - The difficult guest.  Melrose Film Productions Ltd.  1996
PY  - 1996///
PB  - Melrose Film Productions Ltd
KW  - Videotapes
KW  - Communication skills
KW  - Interpersonal relations
KW  - Personnel management
N1  - 2 videos
ER  -