TY  - BOOK
AU  - Shook, John
TI  - Managing to learn: using the A3 management process to solve problems, gain agreement, mentor and lead
SN  - 9781934109205
CY  - Cambridge, MA
PB  - Lean Enterprise Institute
KW  - Business &amp
KW  - Economics
KW  - Improvement practice
KW  - Lean principles
N1  - Monograph; Hilllingdon Improvement Practice reading list; 138 pages book + several loose inserts (see inside back cover)
N2  - <p><em>Managing to Learn</em> by Toyota veteran John Shook, reveals the thinking underlying the A3 management process found at the heart of lean management and leadership. Constructed as a dialogue between a manager and his boss, the book explains how “A3 thinking” helps managers and executives identify, frame, and act on problems and challenges. Shook calls this A3 approach, “the key to Toyota’s entire system of developing talent and continually deepening its knowledge and capabilities.” </p&gt
ER  -