TY - BOOK AU - Carysforth,C AU - Rawlinson,M AU - Chadwick,A TI - Business & administration : : S/NVQ level 3 & technical certificate / SN - 9780435463342 PY - 2006/// CY - Oxford : PB - Heinemann, KW - Administrative and secretarial skills KW - NVQ, National Vocational Qualification KW - Office management KW - Administrative staff KW - Vocational education KW - Cd rom ER -