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Customer service over the phone

By:

Coscia, Stephen

Publication details: New York CMP 2002Edition: 5th ednDescription: TEXTISBN:

1578200466

Subject(s):

Communication

Holdings
Item type	Home library	Class number	Status	Date due	Barcode
Book	Hirson Library (St Helier) Shelves	HD 2731 (Browse shelf(Opens below))	Available		000941
Book	Sally Howell Library (Epsom) Shelves	HD 2731 (Browse shelf(Opens below))	Available		007897

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Previous	HA 29 Statistics without tears: a primer for non-mathematicians	HA 29 Statistics without tears : an introduction for non-mathematicians	HD 2326 The social psychology of industry.	HD 2731 Customer service over the phone	HD 2731 Transformational mentoring: creating developmental alliances for changing organizational cultures	HD 2731 The telephone skills pocketbook	HD 2731 Living values in the NHS: stories from the NHS's 50th year	Next

Held at: MS; EP; GU

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