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Virtual reference service : from competencies to assessment

By: Contributor(s): Publication details: New York : Facet Publishing, 2008Description: xvii, 206pISBN:
  • 9781856046381
Subject(s):
Contents:
Text includes: Part 1: Starting up; Part 2: Branching out; Part 3:Ongoing improvement; Part IV: Pulling it together: VR training
Text includes: List of figures"
List(s) this item appears in: Barts Health - Knowledge and Library Services Professional Collection
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Text includes: Part 1: Starting up; Part 2: Branching out; Part 3:Ongoing improvement; Part IV: Pulling it together: VR training

Text includes: List of figures"

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