People skills
Publication details: Palgrave Macmillan, 2009Edition: 3rdISBN:- 9780230221123
Item type | Home library | Class number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Book | Royal London Library (Barts Health) Shelves | W 062 THO (Browse shelf(Opens below)) | Issued | 12/10/2023 | N02660 | |
Book | Whipps Cross Library (Barts Health) Shelves | WLM 812 (Browse shelf(Opens below)) | Available | T04811 |
0230221122 (pbk.) :
Self-awareness -- Time management -- Stress management -- Information management -- Assertiveness -- Beating the bully -- Using supervision -- Being creative -- Continuous professional development -- Being realistic -- Valuing diversity -- Verbal communication -- Nonverbal communication -- Written communication -- Interviewing -- Influencing skills -- Leadership -- Handling feelings -- Handling conflict -- Multidisciplinary working -- Anti-discriminatory practice -- Being systematic -- Assessment -- Planning -- Decision making -- Managing risk -- Review and evaluation -- Ending -- Responding to trauma : promoting healing and recovery -- Reflective practice.
Includes bibliographical references (p. 294-313) and index.
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