The complete guide to preparing and implementing service level agreements

By:

Pantry, Sheila

Contributor(s):

Griffiths, P

Publication details: Library Association Publishing : London, 2001Edition: 2nd edDescription: 194pISBN:

1856044106

Subject(s):

NLM classification:

Z 680.

Summary: Offering librarians and information managers practical, step-by-step guidance to constructing and implementing a service level agreement, this text explains the fundamentals and uses case studies, examples and helpful checklists.

Holdings
Item type	Home library	Class number	Copy number	Status	Barcode
Book	CEME Library (NELFT) Shelves	Z 110 (Browse shelf(Opens below))		Available	NE14125
Book	Lewisham and Greenwich NHS Trust Library Shelves - LEW	Z 680 (Browse shelf(Opens below))	1	Available	09076
Book	Lewisham and Greenwich NHS Trust Library Shelves	Z 680 (Browse shelf(Opens below))	1	Available	W0000661

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Offering librarians and information managers practical, step-by-step guidance to constructing and implementing a service level agreement, this text explains the fundamentals and uses case studies, examples and helpful checklists.

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