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TQM: Text with cases

By: Publication details: Oxford Butterworth-HeinemannEdition: 2nd edDescription: 380ISBN:
  • 0750639520
Subject(s): Summary: This volume provides a simple model for Total Quality Management (TQM) and comprehensive coverage of the concepts students need to understand. It is written in a logical sequence, and supported by real-life case studies, discussion questions and practical assignments.
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Item type Home library Class number Status Date due Barcode
Book Hillingdon Hospitals Library Services (Hillingdon Hospitals NHS Foundation) Shelves HD62.15 OAK (Browse shelf(Opens below)) Available 30112014905928

Monograph

This volume provides a simple model for Total Quality Management (TQM) and comprehensive coverage of the concepts students need to understand. It is written in a logical sequence, and supported by real-life case studies, discussion questions and practical assignments.

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