Communication skills for the health care professional: concepts, practice, and evidence (Record no. 55774)

MARC details
000 -LEADER
fixed length control field 01996cam a2200205 4500
001 - CONTROL NUMBER
control field 0763755575
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 110113t2009 xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0763755575
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780763755577
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Van Servellen, G M
245 #0 - TITLE STATEMENT
Title Communication skills for the health care professional: concepts, practice, and evidence
250 ## - EDITION STATEMENT
Edition statement 2nd
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. Sudbury, MA
Name of publisher, distributor, etc. Jones & Bartlett
Date of publication, distribution, etc. 2009
520 ## - SUMMARY, ETC.
Summary, etc. Contents include: health communications and quality care; principles of human communication; the nature of therapeutic communications; cultural similarities and differences and communication; the pervasive role of confirmation and empathy; communications that contribute to trust and mistrust of the providers; the art and skillful use of questions; therapeutic use of silence and pauses; the impact and limitations of self-disclosure; the proper placement of advisement; reflections and interpretations; the judicious use of confrontations, orders, and commands; communicating with patients with low literacy; communicating with patients with chronic and/or life-threatening illness; communicating with patients in crisis; communicating effectively with patients displaying significant negative or resistive coping responses; communications within and across healthcare provider groups; conflict in the healthcare system: understanding communications and resolving dispute; family dynamics and communications with patients' significant others; the privileged nature of patient and provider communications: the issue of patients' rights; the privileged nature of patient and provider communications: issues of confidentiality, anonymity, and privacy; health communications to enhance behavioural change; internet use and communications of patients and providers; altering systems of care to enhance healthcare communications.
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Health Personnel
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Professional-Patient Relations
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Communication
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Psychology
942 00 - ADDED ENTRY ELEMENTS (KOHA)
Koha issues (borrowed), all copies 1
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Date last checked out Price effective from Koha item type
    National Library of Medicine     CEME Library (NELFT) CEME Library (NELFT) Shelves 20/04/2022 1 WLM870 NE11541 03/05/2023 21/04/2023 20/04/2022 Book
          Ferriman information and Library Service (North Middlesex) Ferriman information and Library Service (North Middlesex) Shelves 03/08/2012   WLM 870 VAN 07267975 07/06/2022   07/06/2022 Book 14-day loan
          Queen's Hospital Jackie Blanks Library Queen's Hospital Jackie Blanks Library Shelves 29/09/2022 9 W 62 T07471 29/09/2022   29/09/2022 Book
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