The ten principles behind great customer experiences (Record no. 51672)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00468cam a2200169 4500 |
| 001 - CONTROL NUMBER | |
| control field | 9780273775089 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 150618t2013 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780273775089 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Watkinson, Matt |
| 245 #4 - TITLE STATEMENT | |
| Title | The ten principles behind great customer experiences |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Harlow |
| Name of publisher, distributor, etc. | Pearson |
| Date of publication, distribution, etc. | 2013 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | PUBLIC RELATIONS |
| 9 (RLIN) | 7625 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Vocational Guidance |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Communication |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | CONSUMER SATISFACTION |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Source of classification or shelving scheme |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Hirson Library (St Helier) | Hirson Library (St Helier) | Shelves | 20/04/2022 | HF 5353 | 019741 | 20/04/2022 | 20/04/2022 | Book | ||||||
| Hirson Library (St Helier) | Hirson Library (St Helier) | Shelves | 20/04/2022 | HF 5353 | 019620 | 20/04/2022 | 20/04/2022 | Book | ||||||
| Sally Howell Library (Epsom) | Sally Howell Library (Epsom) | Shelves | 20/04/2022 | HF 5353 | 061364 | 20/04/2022 | 20/04/2022 | Book | National Library of Medicine |