The handling complaints pocketbook / (Record no. 12114)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00562cam a2200205 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 070904n2001 000 0 eng u |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781870471916 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (Sirsi) a47116 |
| 060 ## - NATIONAL LIBRARY OF MEDICINE CALL NUMBER | |
| Classification number | HF 90. |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Boden, A |
| 245 14 - TITLE STATEMENT | |
| Title | The handling complaints pocketbook / |
| Statement of responsibility, etc. | by Angelena Boden |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Alresford : |
| Name of publisher, distributor, etc. | Management Pocketbooks, |
| Date of publication, distribution, etc. | 2001 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 105 p. : |
| Other physical details | ill : |
| Dimensions | 15 x 11 cm. |
| 340 ## - PHYSICAL MEDIUM | |
| Material base and configuration | Book |
| 490 ## - SERIES STATEMENT | |
| Series statement | Management Pocketbooks |
| 650 #2 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer care |
| 650 #2 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Complaints |
| 650 #2 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Suppress in OPAC | Do not Suppress in OPAC |
| Koha issues (borrowed), all copies | 1 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Date last checked out | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Hirson Library (St Helier) | Hirson Library (St Helier) | Shelves | 20/04/2022 | 1 | WX 85 | 000936 | 14/07/2023 | 12/07/2023 | 20/04/2022 | Book | ||||||
| Hirson Library (St Helier) | Hirson Library (St Helier) | Shelves | 20/04/2022 | WX 85 | 000935 | 20/04/2022 | 20/04/2022 | Book | ||||||||
| Sally Howell Library (Epsom) | Sally Howell Library (Epsom) | Shelves | 20/04/2022 | WX 85 | 008165 | 20/04/2022 | 20/04/2022 | Book | ||||||||
| National Library of Medicine | South London and Maudsley Trust Library | South London and Maudsley Trust Library | Shelves | 29/09/2008 | 1 | HF 90 BOD | R17122L0069 | 27/03/2015 | 20/03/2009 | 2 | 27/03/2015 | Book |