The pharmacy leadership field guide : cases and advice for everyday situations
The pharmacy leadership field guide : cases and advice for everyday situations [E-Book]
- Bethesda, Md. : American Society of Health-System Pharmacists, Inc., 2011.
- 1 online resource (xx, 274 pages) : illustrations
Includes bibliographical references and index.
""Dedications""; ""Acknowledgments""; ""Contents""; ""Foreword""; ""Preface""; ""How to Use This Book""; ""Publisher�a�?s Note""; ""Editors""; ""Contributors""; ""Reviewers""; ""Professional Leadership""; ""Introduction""; ""Don�a�?t mistake a good manager for a good leader""; ""Being a �a��little L�a�? everyday leader""; ""Employ situational leadership""; ""Never think �a��It�a�?s not my job�a�?""; ""Don�a�?t miss �a��the forest for the trees�a�?""; ""The pharmacist�a�?s role in relation to the patient and caregivers""; ""Be the CEO (chief executive officer) of your own career"" Employ a career development planPerfecting leadership skills through involvement in professional organizations -- Summary -- Leadership Exercises -- VETERAN mentor PROFILE -- NEW PRACTITIONER PROFILE -- Suggested Additional Readings -- Additional Materials -- Becoming a Leader -- Building your leadership skill repertoire and knowing your personal style -- Finding and maximizing the mentor/mentee relationship -- How to recognize when an opportunity presents itself -- When and how to negotiate an outcome ""When is it appropriate to say no? (Is it ever appropriate?)""""VETERAN MENTOR PROFILE""; ""People, People, People!""; ""Informal leaders as necessary change agents""; ""Achieving success with an angry or strong-minded person""; ""Having crucial conversations when needed""; ""Having influence with people who have more authority than you""; ""There is no �a��I�a�? in team""; ""Don�a�?t take credit for the ideas of others""; ""Gaining respect from those more experienced than you""; ""Motivating the Eeyores""; ""Leading by example""; ""Sharing your passion with others"" Inspiring others to achieve a common visionThe importance of developing relationships -- Holding people accountable for their performance -- Recognizing the fit of an individual to the department or organization -- Working with individuals who do not take initiative and rely on you for productivity -- Reference -- Communication -- Adapting a message to a target audience -- Tailoring a message to accommodate individual needs and preferences -- The importance of listening -- General approaches to feedback -- Giving feedback to an individual Hearing and responding to feedbackNEW PRACTItiONER PROFILE -- Embracing Change -- Expect change to occur -- View change as a positive opportunity -- Being comfortable with being uncomfortable -- Change agent/change leader -- Successfully managing yourself during change -- Veteran Mentor Profile -- New Practitioner Profile -- References -- How to Conduct a Force Field Analysis? -- Tips for Change Leaders -- Rate Your Readiness To Change -- Working Efficiently -- Tackling the most challenging task of your day -- How to implement the techniques
9781585283002 1585283002
101553146 DNLM
Pharmacy management--United States.
Leadership--United States.
Leadership.
Vocational guidance.
Leadership
Pharmaceutical Services--organization & administration
Practice Management
Vocational Guidance
Pharmacy Administration--methods
United States
United States.
2011 G-816 QV 737
Includes bibliographical references and index.
""Dedications""; ""Acknowledgments""; ""Contents""; ""Foreword""; ""Preface""; ""How to Use This Book""; ""Publisher�a�?s Note""; ""Editors""; ""Contributors""; ""Reviewers""; ""Professional Leadership""; ""Introduction""; ""Don�a�?t mistake a good manager for a good leader""; ""Being a �a��little L�a�? everyday leader""; ""Employ situational leadership""; ""Never think �a��It�a�?s not my job�a�?""; ""Don�a�?t miss �a��the forest for the trees�a�?""; ""The pharmacist�a�?s role in relation to the patient and caregivers""; ""Be the CEO (chief executive officer) of your own career"" Employ a career development planPerfecting leadership skills through involvement in professional organizations -- Summary -- Leadership Exercises -- VETERAN mentor PROFILE -- NEW PRACTITIONER PROFILE -- Suggested Additional Readings -- Additional Materials -- Becoming a Leader -- Building your leadership skill repertoire and knowing your personal style -- Finding and maximizing the mentor/mentee relationship -- How to recognize when an opportunity presents itself -- When and how to negotiate an outcome ""When is it appropriate to say no? (Is it ever appropriate?)""""VETERAN MENTOR PROFILE""; ""People, People, People!""; ""Informal leaders as necessary change agents""; ""Achieving success with an angry or strong-minded person""; ""Having crucial conversations when needed""; ""Having influence with people who have more authority than you""; ""There is no �a��I�a�? in team""; ""Don�a�?t take credit for the ideas of others""; ""Gaining respect from those more experienced than you""; ""Motivating the Eeyores""; ""Leading by example""; ""Sharing your passion with others"" Inspiring others to achieve a common visionThe importance of developing relationships -- Holding people accountable for their performance -- Recognizing the fit of an individual to the department or organization -- Working with individuals who do not take initiative and rely on you for productivity -- Reference -- Communication -- Adapting a message to a target audience -- Tailoring a message to accommodate individual needs and preferences -- The importance of listening -- General approaches to feedback -- Giving feedback to an individual Hearing and responding to feedbackNEW PRACTItiONER PROFILE -- Embracing Change -- Expect change to occur -- View change as a positive opportunity -- Being comfortable with being uncomfortable -- Change agent/change leader -- Successfully managing yourself during change -- Veteran Mentor Profile -- New Practitioner Profile -- References -- How to Conduct a Force Field Analysis? -- Tips for Change Leaders -- Rate Your Readiness To Change -- Working Efficiently -- Tackling the most challenging task of your day -- How to implement the techniques
9781585283002 1585283002
101553146 DNLM
Pharmacy management--United States.
Leadership--United States.
Leadership.
Vocational guidance.
Leadership
Pharmaceutical Services--organization & administration
Practice Management
Vocational Guidance
Pharmacy Administration--methods
United States
United States.
2011 G-816 QV 737