The improvement guide :
The improvement guide : a practical approach to enhancing organizational performance /
Gerald J. Langley ... [et al.].
- 2nd ed.
- San Francisco, Calif. : Jossey-Bass ; 2009.
- xxi, 490 p. : ill. ; 25 cm.
Formerly CIP.
Includes bibliographical references (p. 465-477) and index.
9780470192412 (hbk.) : £28.99 0470192410 (hbk.) : £28.99
Organisational development
Organisational behaviour
Change management
Quality assurance
HF 102
Formerly CIP.
Includes bibliographical references (p. 465-477) and index.
9780470192412 (hbk.) : £28.99 0470192410 (hbk.) : £28.99
Organisational development
Organisational behaviour
Change management
Quality assurance
HF 102