The EBD approach : experience based design : using patient and staff experience to design better healthcare services : guide and tools /
The EBD approach : experience based design : using patient and staff experience to design better healthcare services : guide and tools /
NHS Institute for Innovation and Improvement
- Coventry : NHS Institute for Innovation and Improvement, 2009
- 96p.
- Book
9781906535834
National health service
Change management
Patient satisfaction
WX 200.
9781906535834
National health service
Change management
Patient satisfaction
WX 200.